Customer Service

Order Inquiries

For all inquiries immediately pertaining to the order you have placed, please contact us using our web form here. All non-order related inquiries please direct to rockstar@rockstar69.com.

Hours of operation are Monday through Friday, 8:30 a.m. to 5 p.m. Pacific Standard Time.

Returns & Exchanges

Online purchases must be returned within 90 days and must be new, unused, and contain all original packaging and accessories.

Please send items to:

Rockstar Distribution
Attn: Returns Processing
1801 S Standard Avenue
Santa Ana, CA 92707

If you wish to exchange for a different size please include detailed instructions including order number, name, address, and sizing information. If you would like to exchange an item for a different one, please return the original item to the address above (you will be refunded your original purchase price once we receive the item) and place another order for the item you wish to purchase. You do not have to wait for us to receive the original item before placing the new order.

If you wish to return your item please send back to the address above. Include a note stating what your reason for return is. Once we receive your unused item,Rockstar will issue a PayPal credit refund.

Shipping

All items will display the FedEx ground shipping cost to be included in your total.

Tracking information will be automatically sent to your provided email address once your order has shipped.

Unfortunately at this time we are unable to ship out of the country, to PO Box addresses, or to APO addresses from our US online store. We apologize for any inconvenience this may cause.